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New Orleans Testimonials

Don't take our word for it. Read our collection of New Orleans testimonials.

We could talk about how New Orleans is the perfect meeting destination all day long, but it might mean more coming from meeting planners, event goers and industry leaders like you. Hear their “One Time, in New Orleans...” stories, then write your own.

New Orleans is Built to Host | Meeting Testimonials 2022
New Orleans is Built to Host | Meeting Testimonials 2022

Testimonials

“New Orleans is the epitome of hospitality and was the ideal place to host our first convention in two years. It was like returning home. The New Orleans Ernest N. Morial Convention Center and New Orleans & Company staff helped to make our meeting a success by having solutions ready for whatever challenges we faced. The staff was engaged, prepared and proactive every step of the way. Sometimes they knew what we needed before we did! Big Easy is a perfect nickname for the city and their entire hospitality industry.”
- Debra Rosencrance, CMP, CAE; VP of Meetings & Exhibits | American Academy of Ophthalmology, AAO 2021, November 2021

“We couldn’t have asked for a better experience while planning and executing our NAEC 2021 Convention and Exposition in New Orleans. Like many planners, we were challenged with navigating COVID-19 restrictions and attendee questions following Hurricane Ida, and we couldn’t have done it without the trust and support from New Orleans & Company, the New Orleans Ernest N. Morial Convention Center and the Hilton New Orleans Riverside. Attendees and exhibitors are still talking about how smooth the event ran. It was such a relief to know that we were in good hands every step of the way.” — Rena Cozart, Executive Director | (NAEC) Convention & Exposition, October 2021

“It has been a great pleasure to work with the New Orleans team at the WFIoT Plenary event held at the Hilton New Orleans Riverside. Thank you for the great services & support you provided us at the early stage of engagement and throughout the journey of WFIoT 2021 event. We appreciate you providing contact for specific workshops and ultimately helping us hold an onsite event despite difficult circumstances caused by the pandemic. 
Special thanks goes to Emily Smith, Convention Services Manager, for her dedication, facilitation and follow-up with other personnel for a local microsite for WFIoT, connecting us with Public Affairs Department, and for following up on our request to invite the Mayor. Thanks to Erica De La Rosa, Marketing & Communications Manager for setting the microsite for WFIoT and providing and updating the appropriate links converting up-to-date information about WFIoT and later handout New Orleans special on-site program. We appreciate the support and guidance received from Tara Letort, Senior Director Group Public Relations in drafting a media alert.  We were pleased to circulate the list of media to our WFIoT Chairs and appreciate the presence of some of the analysts and dialogue that took place during the onsite event. Your professionalism and great support to IEEE and WFIoT are highly appreciated.” 
- Fawzi Behmann, Chairperson | IEEE World Forum on the Internet of Things (WFIoT), June 2021

“The Hilton New Orleans staff was amazing...every single one of them. We hope to be back soon. I usually have something post-meeting, but I cannot think of one single problem. Any issue that arose was literally dealt with in a matter of minutes, if not seconds, thanks to the team. It was like magic. I’ve never seen anything like it.” — Karen Avery, Director of Planning with the American Society of Interventional Pain Physicians | 2021 Annual Conference, June 2021
“Just wanted to thank you for your help and support on promoting the meeting. You all were super in all aspects! Can’t thank you enough. The meeting was a huge success. Well attended and extremely happy docs. You all are good people.” — Ross Rollins, Director, Creative Services & Digital Communications | AAO-HNS 2019

 "There’s only one word to sum up ACC.19 and that’s “happy.” Rarely do you find a city that welcomes you like family but that’s what New Orleans does. It’s just how they do business and an integral part of how they assisted with our planning process. A key component of our success was the partnership with New Orleans & Company, the New Orleans Ernest N. Morial Convention Center and their in-house partners, the entire hospitality community and our huge family of vendors who travel with us from show-to-show and who mesh seamlessly with our onsite partners. The planning process led by the ACC team brought together more than a meeting, it was an experience! ACC was thrilled with a total attendance of 17,200, which exceeded the previous year’s attendance by several hundred. It was an extraordinary event and the “happiest” meeting ever because of the superb relationships that we’ve formed with our New Orleans family. We look forward to returning!" - Sue Sears Hamilton, AVP/Team Leader | ACC Annual Meetings and Programs 2019

“I found the entire team at New Orleans & Company a delight to work with. Responsive, engaging, and eager to promote our conference and trade show - not just to the city of New Orleans, but also helped share our story across the US and beyond. We can directly attribute some of the wins of our show to the help they provided in promoting it. Cheers—it was a great experience.” — Kathleen Stoehr, Director of Community & Content Strategy | UBM Americas, 2019

 "On behalf of the nearly 9,000 attendees at the recent Cattle Industry Convention, I want to express my appreciation for the hospitality and great time that we experienced in New Orleans. I heard many comments from convention attendees about how friendly the people of New Orleans were from the Uber drivers to the restaurant staff to the people working in the convention center. I can assure you that this attitude was noticed by the attendees from all 50 states and it played a role in us having a successful convention." - Kendal Frazier, Chief Executive Officer | National Cattlemen’s Beef Association 2019

“The American Council on the Teaching of Foreign Languages (ACTFL) was fortunate to have its 2018 Annual Convention and World Languages Expo in New Orleans in November. What a huge success! We had approximately 7,000 attendees from over 30 countries representing all languages at all levels of instruction. Everyone from the hotels to the convention bureau to the convention center was just wonderful to work with during the planning process and it really paid off because everything came off without a hitch. I would highly recommend New Orleans to any group planning a conference. ” — Julia Richardson, Director of Convention and Marketing | ACTFL 2018 Annual Convention and World Languages Expo

"As the senior event manager for our largest conference, drawing more than 8,000 participants, a key function I have is to manage expectations in an uncontrolled environment.  New Orleans & Company and the New Orleans Ernest N. Morial Convention Center staff consistently communicated with me so that I could properly prepare my team, as well as my executives.  Having just returned from our event, I am pleased to say there were no surprises.  When an issue arose, as they will for any event, we managed through them together. Our 64th Annual Employee Benefits Conference was one of the first events in the building as construction started on Convention Center Blvd.  Because the Convention Center staff gave us weekly and eventually daily updates leading up and during our event, we were able to get our attendees to the Convention Center on time.  Both New Orleans & Company and the Convention Center team were responsive to our needs, and understood the unique concerns of our attendees. " - MaryBeth Jacobs, CMP, Director of Meetings | International Foundation of Employee Benefit Plans, 2018

“Erica and Tara at NOLA have gone above and beyond anything I’ve experienced before in helping to arrange our filming schedule, and they were so easy and pleasant to work with. I want to say again how wonderful this CVB has been. I was blown away!” — Kate Maher, Senior Director, Organizational Communications | National Cattlemen’s Beef Association 2018

"THANK YOU for all your help with AFP’s recent conference in New Orleans.  Overall it was a smashing success, with strong attendance and revenue, and also very positive feedback from conference attendees.  We appreciate everything you and everyone else at the CVB did to make it so, from help with planning, marketing/PR ideas, to the on-site welcome to AFP attendees. I’m a strong advocate for bringing the AFP conference back to New Orleans in the not-so-distant future." - Jeff Rupp, Vice President | Association of Fundraising Professionals IHQ 2018

“I wanted to express my sincere gratitude for your support of The Frontier 2018. The event was nothing short of excellent!!! Without your guidance and support, it could not have happened.” — Hank Torbert, founder | The Frontier 2018

“For only the second time in our history, convention attendance in New Orleans exceeded the previous year's Las Vegas attendance. Convention success requires a great convention center, but it also requires a destination that interests our attendees. As a planner, the level of attention we received from convention center management and from the New Orleans CVB was truly appreciated. There are few venues in the country that can rival the support offered - and delivered - by these teams." - Chuck Carr, VP of Member Services | ISRI 2017

“New Orleans is a place that welcomes all and its culture added a level of engagement to our attendees' experience.” — DeRon Talley | M3 Conference 2017

Our 4,000-person conference became citywide for the first time this year. With over 15 Marriott hotels within walking distance to the convention center, unique venues for evening events, community service opportunities, the excitement and history of the city, and the phenomenal weather and food - there was no better place! New Orleans helped us achieve all our conference goals!” - Jennifer Kellogg, CMP, Senior Director, Meeting Planning 2017

“The services and tools you offer are the BEST we have ever received from a CVB and we've been in at least 8 different locations over the years. Again, thank you.” — Monique Hill, planner | National Conference on Health Disparities 2017

"Wow, what an amazing event we had in New Orleans! Your partnership enabled us to keep a seamless program and provide excellent service that exceeded our members' expectations without diminishing the overall quality of service. Your flexibility and expertise made planning these events easy, even when we had last minute requests. Your entire team deserves praise on their professionalism and willingness to prioritize on the move. I could not think of a better city or a better CVB team to be with during my maiden voyage as director." - Eric Commodore, CMP, CEM, Director of Meeting & Event Planning, February 2016

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